About Jessica
Jessica Ernst took a circuitous route to law. She began her studies in business at the University of Cincinnati, earning a degree in Business Administration and Management in 2004. A decade later she returned to study at Ohio Christian University, completing coursework there in 2016. She finished law school at Northern Kentucky University, receiving her J.D. in 2019. The sequence explains a practical blend of business training and legal education that informs her approach to practice.
Her early career placed her inside the daily mechanics of a law office. In 2017 she served as Executive Director of Operations at Ernst & Associates. That role put her in charge of office systems, staffing and process improvements. She handled the nuts-and-bolts tasks that keep a firm running: intake procedures, administrative policies and coordinating cross-functional workflows.
After law school she moved into a role that combined client-facing strategy with communications. In 2019 she became Executive Director of Client Experience, Marketing, & Social Media at Burke & Schindler. In that position she oversaw client outreach programs, shaped the firm’s messaging and managed digital channels. The job required translating client needs into practical programs and maintaining consistent public communications across platforms.
Her background in business administration shows through in how she organizes projects and measures results. The legal training she completed in 2019 adds a technical layer. Together they make her comfortable in roles that sit between front-office services and legal teams. She has experience setting policies that affect both client intake and public-facing communications.
Ernst’s career reflects a steady movement toward leadership in law office management and client relations. She has worked on operational systems, supervised client-experience initiatives and directed social media efforts. Those responsibilities are part administrative, part strategic and part communications work. They require attention to detail and an ability to align internal processes with how clients encounter the firm.
She is based at Ernst & Associates and practices in Ohio. Her current work centers on operations, client experience, marketing and social media for legal practices in the region.
